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Episode 027
As leaders, we recognize that we deliver feedback and receive it in many different ways. Here's a tip you can apply and practice today that will assist you in delivering feedback. It is called the "FORMS" Feedback Model and as you practice this each day, notice the responses you start to get. Something really important to know about feedback is that it is a tool to provide awareness; not a torch to make people or results wrong. It’s time to raise the bar on respecting one another, and I am going to put a period on that. FORMS Feedback Model Factual - A factual act, not your interpretation or opinion. Observable - If you did not see or personally experience the situation, you are not able to give feedback, it's really just "hearsay." Respectful - Driven by creating working results and relationships, not characterizations or judgments. Measurable - Objective reality, it must be backed up with evidence. Specific - Not a generalization or assessment; define the specific area or incident in which feedback is being provided. Listen to the episode for more nuggets, then practice, and let me know how it’s working for you. Here are the highlights from this episode: {2:30} The importance of feedback in communication {8:25} The FORMS feedback model {14:29} Giving feedback as support Let us know any questions in life you have, and what you would love to hear more about, we are happy to help and will take these on in future episodes. Want to listen and learn more? Tune in here.
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Kelly J. MobeckArchives
March 2023
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